Patient lifting hoists are one of the many ways that people who live with disability move around. These hoists are especially popular with group homes and customer homes as most of them are portable and are easy to use.
However just like our mobility scooters andelectric wheelchairs, our patient lifting hoists needs to be maintained regularly to ensure that they’re running smoothly and optimally. Hoists that aren’t regularly maintained can unexpectedly break down causing distress for users.
There are signs that you can look out for that usually gives you an early indicator whether a hoist is starting to wear down.
HANDSET
A handset is one of the crucial elements of a hoist as it’s the one equipment that makes the hoist move. Most often issues with hoists starts at the handset; if the hoist isn’t responding to what you press on the handset then it may be because your handset is faulty and needs to be replaced.
Additionally if the handset is cracked, damaged or shows signs of physical stress then it could also mean the inside is also damaged so have it replaced as soon as you suspect damage. The cord that connects to the handset to the hoist should be in good condition, ensure that it’s not stretched in any place and you can’t see any wires.
ACTUATOR
When the actuator moves the boom up and down it’s important that it does this smoothly and freely. If you hear any ticking, grinding or any other noise then that can be an early sign of a potential failure. Additionally when looking over the hoist, check that the padding on the boom and spreader bar is in place, intact and that the spreader bar can move freely. Finally check that all pins, bolts and clips that attaches the spreader bar to the boom are in good condition.
BASE LEGS
When testing the base legs ensure that they’re able to do their full range of movement and that they can lock in both open and closed positions. Confirm that that all bolts in the base legs are secure and none are missing. If you see any cracks or bends in the legs, mast or boom then do not use the hoist and call our repair team immediately on 02 9649 2111.
CASTORS
Similarly movement is key with castors. Make sure that you’re able to turn and pivot them freely and that when you apply the brake the castors aren’t able to turn and the hoist cannot move. Once the brakes are released test to see that you can move the hoist without any unusual noise or interference.
If the hoist isn’t working as it should or you suspect that there is something wrong with it in general then our service department has over 30 years experience. They know our hoists inside and out and will be able to assist you in getting moving again should your hoist break down. Additionally if extensive repairs are required we have a fully equipped workshop that allows us to bring the hoist in and have our service team have it back up and running as quickly as possible.
Archability
Australia
CHANGING LIVES WITH PREMIUM, EASY-TO-USE MOBILITY EQUIPMENT
Active Mobility Systems is a trusted disability equipment supplier with over 30 years of experience serving families, healthcare facilities, schools and organisations throughout Australia.
Our focus is to provide holistic care for our customers. We cater to the needs of elderly people and people living with disabilities of all ages to provide a better quality of life.
We specialise in the supply of patient care and rehabilitation products sourced from reliable global suppliers and offer repairs, service and hire of powered rehabilitation equipment.
At Active Mobility, we understand that each of our clients' requirements are unique – from the initial consultation through to delivery, set up and subsequent follow ups including service and maintenance, our trained and experienced staff and service technicians are always available to help.
We are 100% Australian owned and operated, established in 1995 and are committed to changing lives and empowering our clients with mobility solutions.
OUR MISSION
To restore mobility to as many fellow Australians as possible
To make people comfortable, happy and independent
To provide "Intelligent Mobility Solutions" for our customers
OUR VISION
To be the premier patient handling and power mobility specialist
To help people enjoy improved quality of life
To be vendors of smiles, hope and happiness
OUR VALUE
Many of our international products are exclusive to Active Mobility Systems for Australia. We take pride in our competitively priced selection of quality imports from Europe, the UK and the USA.RESTORING MOBILITY WITH SOME OF THE WORLD’S MOST TECHNICALLY ADVANCED PRODUCTS
The health, wellbeing, and safety of our community, supported by access to quality and affordable assistive technology equipment and services is our focus. We are committed to breaking down barriers by ensuring we are well-resourced in technology and innovative equipment to meet your needs.
PREMIUM QUALITY MOBILITY AND INDEPENDENT LIVING PRODUCTS
We source the world's most technically advanced products to provide you with the most innovative disability products and mobility solutions.
We cater for the diverse lifestyles and needs from those with advanced requirements through to more passive community interaction and tailor-made solutions for children who wish to be active.
Our range of products from our disability aids to our mobility equipment were handpicked for their durability, safety, ease of use and performance. We seek to understand your unique needs and offer a selection of premium and economy products that will allow you to explore your world with confidence.
ARCHITECTURAL PLANNING AND SPECIALIST CUSTOMISATION
In pursuit of the best quality solutions, our products and services are tailored to your requirements. We have a range of products that allow you to create enabling environments with fixtures ranging from simple grab rails to complex ceiling track hoist systems and a range of change tables for every application.
Our consultants work directly with you and your Occupational Therapist to plan and configure your equipment, making sure the bespoke product suits you and the environment it will be used in perfectly. Whether you need medical slings of a custom size or mobility ramps with different specifications, we ensure that you receive the product that best matches your needs.
We are also an advocate and a registered provider for Changing Places, which provides proper toileting, changing and showering facilities in public spaces to cater for the needs of people living with disabilities who cannot use standard public toilets with dignity and safety.
REPAIRS AND MAINTENANCE
Our service technicians are trained and experienced in repairing and servicing the brands we sell via our fully equipped workshops and service vans. We go the extra mile to make sure you are satisfied.
For over 25 years, we have serviced and repaired patient lifting hoists, scooters and wheelchairs and completed equipment adjustments for growing children. We also offer regular maintenance contracts for scheduled mobile service of mobility equipment in hospitals, schools and care homes.
We also have an extensive stock of genuine parts for all equipment that we sell ready to go to assist you. With our years of experience and stock we have the capability of assisting and fulfilling your service requirements promptly and hassle-free.
ONLINE SHOP
Our online store offers a variety of mobility, manual handling and patient lifting equipment. We can deliver equipment via online purchase within a few days, or you can access instant quotes for products, putting our leading equipment at your fingertips.
EQUIPMENT HIRE
From basic electric wheelchairs to mobility scooters, our Hire team can help make day-to-day tasks much easier so you can enjoy life without the significant up front costs
Providing you with cost-effective solutions is the hallmark of our services. We have a variety of disability aids and equipment available for short or long-term hire and are available to discuss your unique needs.NDIS
We have been working with NDIS since its inception in providing and helping people who are in need of assistance to live a free life.
As an NDIS Provider, we provide participants with:
mobility equipment, tools, aids and accessories that can assist users to take care of themselves
tailored services to give our clients their needed support
Whether you need mobility products or equipment repairs, you can access our products and services with NDIS’ funding.OUR FACILITIES
A SOURCE OF HOPE FOR THE PEOPLE WE SERVE AND CONTRIBUTING TO AN IMPROVED QUALITY OF LIFE
Our facility is a highly flexible space that includes the largest showroom in New South Wales, with a wide range of products. Our facility incorporates three Consultancy Rooms, a Training Room, Workshops and Warehouse area.
CONSULTANCY ROOMS
Our Head Office in Silverwater, NSW includes three consultancy rooms that are available to you to meet with therapists to discuss and trial a range of assistive technology items.
In these sessions we take all measurements and requirements for custom made products such as patient lifting slings, cushions and wheelchairs, and can create the order on the spot for you, saving you time. This ensures a fast process and delivery so you can experience improved quality of life sooner.
TRAINING ROOM
Monthly training seminars with expert professionals sharing their ideas are held in our training rooms. This includes new product showcases, sharing experiences and knowledge and refresher courses for current products.
The training room is large enough to accommodate 60 people and features audiovisual technology, laptop, speakers and a projector as well as an IT team to help you set it up. We also offer complimentary access to wifi, underground parking and light refreshments and look forward to welcoming you to a seminar soon.
WORKSHOP
Our state-of-the-art workshop with the latest equipment, programming tools and highly skilled technicians enables us to deliver a high level of service and customisation for you.