Chamberlain’s Customer Service Commitment – Merlin® branded Residential Garage Door Openers
Chamberlain, the manufacturer of Merlin® automatic garage door openers, is committed to manufacturing and supplying high quality goods.
In addition to your statutory rights and remedies as a consumer, all Merlin® branded products are guaranteed with a Limited Warranty covering manufacturer’s defects in the unlikely event of a warranty service being required for our products. Terms and conditions of our Limited Warranty vary according to model, and mode of purchase.
If a Merlin® branded garage door opener is sold, installed and serviced by an authorised Chamberlain professional dealer, depending on the model purchased, we offer a 2, 3, 5 or 7 year Limited Warranty from the date of purchase in accordance with the terms and conditions of our warranty:
Commander Ultimate warranty
Commander Extreme warranty
Commander Elite warranty
Commander Essential warranty
SilentDrive Elite warranty
SilentDrive Essential warranty
Commander myQ-warranty
CyclonePro-warranty
Tiltmaster-warranty
WhisperDrive-warranty
PowerAce-warranty
MJ3800BBU-warranty
SilentDrive Elite myQ-warranty
OverDrive-warranty
SilentDrive BBU-warranty
SilentDrive Pro-warranty
QuietDrive Pro-warranty
WeatherDrive-warranty
SilentDrive-warranty
QuietDrive-warranty
If you choose to purchase a Merlin branded product from an online reseller, it is up to each customer to determine the suitability of the product for their needs and we accept no responsibility for unauthorised installation. Our Limited Warranty against manufacturer’s defects for internet purchases of Merlin® garage door openers is for 1 year or 1000 cycles (whichever comes first) from the date of online purchase, under the terms and conditions of our warranty.
Australia
Hong Kong SAR
Indonesia
Malaysia
New Zealand
Philippines
Singapore
